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a bit of fun: the top 10 weird phone insurance claims !

Many mobile phone users can be economical with the truth when making insurance claims, but . . . .

All 10 of the weird insurance claims here were checked out by insurance company staff, and ruled to be true. Whether or not they fell within the terms of their insurance policy and secured the payment their owners hoped for is quite another matter.


One mobile Insurance company said they had 64 claims from phone users who had damaged their phones by walking into solid objects while texting.


A spokesperson for the firm stated: “We tend to see a lot of weird and wonderful claims coming in from customers, but these 10 had to be the most bizarre. 


1. A farmer in Devon claimed his iPhone had disappeared inside the one of his cows when he’d been using the torch on his iPhone whilst assisting the cow during calving. The phone later made an appearance, but was damaged.


2. A lady in her early 40s from Nottingham claimed that she’d baked her phone into a Victoria Sponge she’d been making for her daughter’s birthday. It didn’t endure the heat of gas mark 5.


3. A lady in her 30s claimed she’d been walking her Cocker Spaniel on Barry Island beach, Wales, when a seagull swooped down and took her Samsung Galaxy from her hand.


4. A woman in her late 20s from Bristol claimed the vibration function on her phone had stopped working whilst she was using it for 'an unusual' application.


5.A 40 year old construction worker said his phone had fallen out of his back pocket when he pulled his jeans down before sitting on the loo. Not realising, he then flushed the chain. The phone didn’t flush, but underwent serious water damage.


6. A man in his 30s claimed he’d been filming monkeys from the car window in Longleat Safari Park with his HTC phone when a monkey climbed on the roof and snatched it.


7. A couple re-enacting the "I'm King of the World!" scene from Titanic lost their phone over the side of their cruise ship, whilst trying to take a photo of themselves.


8. A pyrotechnician was setting up a show for the National Fireworks Championships in Plymouth, and having left his iPhone within the "blast zone", it was found later, when he returned post-show, having apparently been fired 3,000 feet into the air before exploding as part of a stunning display.


9. A lady in her 20s from Liverpool admitted she’d thrown her phone at her boyfriend, whom she’d discovered was cheating, but it missed him and hit a wall; breaking the handset.


10. Rather than paying £60 for a ticket to see Blur at their sell-out Hyde Park shows, one customer tried to film the event on his iPhone from up a nearby tree - he got a little too excited as the band came on stage though, and dropped his phone onto the concrete below.

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tell us about call centres

Tell us about your experiences with call centres. Good or bad, £20 for the best story!

1. Which company?


2. Month and Year of incident?


3. What was it about (no details needed)?


4. How long were you on hold til a person spoke to you?


5. Intelligence and knowledge of the agent?


6. Were they Friendly & Helpful / Indifferent / Rude?


7. Was there an apology if they were in the wrong?


8. Do you think they understood that customers pay their wages?


9. Was your problem resolved?


10. Score this call 1-5 (1 terrible, 2 poor, 3 fair, 4 good, 5 excellent)?


- - - - Please remember the story must be 'Legal, decent, honest and true'

Look out !

Apple 'Airdrop'

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Children need to know:

There is a function called 'Airdrop' whereby iPhone users can set up an 'auto-send' to any other iPhone in a 10m range of any material they like, so long as potential recipients have 'Airdrop' switched on. Senders can also 'spoof' their idenetiy making recipients believe the content is from someone else - including someone they know, even though it isn't. Another example of the irresponsible corporates putting our children at risk. We need to advise our children.

Carrying a knife - twice

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The stupidity of the law is currently that those who carry knives can only be arrested and prosecuted if they are caught carrying a knife - twice. How dumb is that. Why would they carry a knife the first time, why not stop the rot there and then. By the time they have been caught twice, they could have killed someone as a result of being let off the first time.

Facebook used to live-stream the Christchurch massacre

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The Christchurch massacre in New Zealand was terrible enough, but the fact that the low-life who carried it out was able to live stream what he was doing as he did it via Facebook is stunning. Facebook say the video was viewed some 4,000 times before they were alerted and were able to remove it, but in reality that figure could be considerably higher. Why is this facility offereed and allowed given the times we live in and the volume of bad things that occur?

We can see you!

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Did you know that both Facebook and Google can track you across the internet with everything you view AND can track you via satellite link too? They can do this whether you are logged into them or not. They can also snap up details of your friends and contacts without your permission.

MoMo Sicko

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I expect / hope every parent of school children has been alerted to this, if not contact your school to find out more.

McDonald's in trouble again

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This time McDonalds is being accused of promoting obesity via its annual promotion 'Monopoly' which encourages people (especially effective with children) to buy more junk food. There are lots of prizes to be won. McD tell us all that if you win a food prize there is a healthy option too - eg fries or salad - but we bet most kids won't choose salad !

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The recycling 'green dot' is meaningless - ignore it

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The Green Dot does NOT mean an item is recyclable - it means absolutely nothing of any use to any of us. Click on the tab to find out more.

 The Green Dot does not necessarily mean that the packaging is recyclable, will be recycled or has been recycled. It is a symbol used on packaging in some European countries and signifies that the producer has made a financial contribution towards the recovery and recycling of packaging in Europe. 

broadband and wifi

Broadband providers all give an estimated and sometimes guaranteed minimum signal speed to the house and it is that speed which determines how much your monthly cost will be. However - it's not Broadband we want - it's a good WiFi signal for our laptops, iPads, Xboxes or smart TVs. Otherwise it's like having a freezer, but no guarantee when and if it will be cold each day! This means that although your incoming fibre Broadband speed may be 60-70mbps, you could only be getting 10-20 mbps to your devices.

Typically, each person needs at least 9mbps. The ever useless OFCOM tells us there are no regulations for WiFi and if change is required, we need to write to our local MP - lol - can you imagine an MP bothering about our WiFi service?! If you have WiFi issues, Sky tells us they will soon have a device that will be able to find the cause of WiFi issues inside houses, but for now, are we gambling on a blind hand of cards?

However there is a new thought that the advent of 5G may give us the opportunity to ditch broadband, as we know it, altogether - wouldn't that be nice. You might want to check out the article from 'How-to Geek' about this potential transformation of how we connect from our homes and offices.

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Your rights as a customer / consumer

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When you buy something from a store . . . .

As a private consumer, when you buy something from any store - in person, on the phone, or on-line and it is faulty or there is a problem, your contract is with the seller from whom you bought it. The old fairy story about "We're only the agent, you need to contact the manufacturer" is incorrect or simply an attempt to pass the buck. Your contract is with whoever took your money and they are obliged to take ownership of the problem and, so long as it is within the guarantee period,  either repair it, replace it, or give you a refund, at their discretion. You do not need to contact anyone else, so stand your ground ! If unsure, click below and scroll down to 'Return Faulty Goods' or 'Changing your mind'. There's other useful stuff on there too. Note - there are often different rules for business purchases.

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